Life is a journey, a unique and personal experience. It's a fusion of
flavors, emotions, memories, feelings, frustrations, dreams, hopes and
aspirations caught up in time, space, energy, life, death, rebirth. Have
you ever asked yourself this question? What is my purpose in life? What
is my mission? Do I have one? Or am I just like a dead leaf floating on
air. In as much as I try to be poetic about my writing, I cringe and
self mutilate at the thought of myself creating an effort
by being anything substantial or relevant. I often shoot myself in the
foot by attempting to put some order to things that I 'think" have power
over. Then a sense of foreboding enters my subconscious kicking myself
in the brain with harsh words that cut deep. And as I feel the blood
oozing out of the deep self inflicted cuts that I give myself. I often
wonder at the capacity of flavors and sentiments that one can embrace.
Often wondered at the resiliency of a woman to handle such pain as
childbirth. Amazed by the flashing of worm holes that open and close
revealing tiny bits of memory from a previous life. The choices that we
make to reach a certain goal then what?! I, you, we, they, our, them,
who again? Are expected to conform to some semblance of measurement for
sanity's sake. What if I don't measure up to anything, am I supposed to?
Choices, choices what if I don't want to?! A God overseeing everything?
A higher sentient being that created everyone? Is this supposedly a
pre-programmed app in every soul that whenever afflicted by a virus all
we have to do is to reset it to it's "factory settings"? How
convenient! Like everyone else, I struggle, I flourish, I fail, I
succeed, I dream, I aspire, I inspire and when the need arises, I too
can reboot. But my journey is my own....
*picture credit: www.bitrebels.com_evolution of man parody_6
#rant #daily #personal #life #humanity #morbeedah #journey #evolution #reflection #selfawareness
Martes, Marso 10, 2015
RUNNING OUT OF TIME
Time is a precious commodity that most of us tend to disregard. We often equate money as valuable let alone the things that we can possess by the mere convenience of having an abundance in our possession. But if one carefully looks deep into our existence, one can safely deduce that time is what we are all chasing after. Let me digress here. When one is born, the very first markings of the "birthdate" is a time stamp. Major milestones in a persons life follow suite. First communion, first love, first date, first kiss, first heartache all time bound.
A rich man who is dying of cancer can afford the latest medical treatment, he is buying time just to extend his life. When we reflect in times of sorrow and miss all the people whom we love but have all passed on, we would always wish that we had more time with them?
Thinking about topics, plots, story lines, agendas, projects, missions, events, experiments, strategies. Time is an important component in the success of these.
Would you like some more time, asks a teacher to his students? Yes please with sugar on top!
Are you running out of time? I wouldn't know. It's sort of a delicious mystery since I haven't passed on yet, and I wouldn't want to cheat it so I will just go on dancing with it rather than fighting against it.
Modern technology in its bold attempt to create a convenient world, challenges time by cutting everything in half with just a "click" of a button.
In the past, I have been chasing the wrong things by burying myself with work and brushing aside people and events in my life because I was too busy or I did not have time. I would like to say just to probably give me some tangible piece of mind that I have awakened to the the importance of the phrase "thank you for your time". Time is the most precious gift one can give. Once you give it, you can never get it back. Everything has its place in time and space. Time is in every component of a Beginning, Duration, End. The thought of reversing it by anything scientific is just an illusion. And if the theories are correct, there will be deep consequences to it.
So, the next time someone asks me; What time is it? My response would be, it's time to start living...
*photo credit to Rikki May De Luna
#rant #life #morbeedah #socialmedia #daily #time #death #love #humanity #issues #release #flow #universe #science #math #physics #loss
A rich man who is dying of cancer can afford the latest medical treatment, he is buying time just to extend his life. When we reflect in times of sorrow and miss all the people whom we love but have all passed on, we would always wish that we had more time with them?
Thinking about topics, plots, story lines, agendas, projects, missions, events, experiments, strategies. Time is an important component in the success of these.
Would you like some more time, asks a teacher to his students? Yes please with sugar on top!
Are you running out of time? I wouldn't know. It's sort of a delicious mystery since I haven't passed on yet, and I wouldn't want to cheat it so I will just go on dancing with it rather than fighting against it.
Modern technology in its bold attempt to create a convenient world, challenges time by cutting everything in half with just a "click" of a button.
In the past, I have been chasing the wrong things by burying myself with work and brushing aside people and events in my life because I was too busy or I did not have time. I would like to say just to probably give me some tangible piece of mind that I have awakened to the the importance of the phrase "thank you for your time". Time is the most precious gift one can give. Once you give it, you can never get it back. Everything has its place in time and space. Time is in every component of a Beginning, Duration, End. The thought of reversing it by anything scientific is just an illusion. And if the theories are correct, there will be deep consequences to it.
So, the next time someone asks me; What time is it? My response would be, it's time to start living...
*photo credit to Rikki May De Luna
#rant #life #morbeedah #socialmedia #daily #time #death #love #humanity #issues #release #flow #universe #science #math #physics #loss
Mga etiketa:
humanity,
Life,
Loss,
Love,
Movies,
Mysteries of the Universe,
Rantings,
Relationship,
Religion,
time,
World Issues
Sabado, Oktubre 4, 2014
Possessed Dolls are making a comeback in movies
In the tradition of Chucky and Puppet Master possessed dolls are making a comeback on the big screen.
image courtesy of fanpop.com
image courtesy of en.wikipedia.org
Annabelle is the prequel to the film The Conjuring. In this movie, Annabelle is a doll wherein the soul of Annabelle Higgins is trapped inside the doll after she commits suicide. It just makes the topic how demons/evil beings use inanimate objects like dolls and mirrors as a portal or conduit to our world.
image courtesy of horrormedia.com
I had one experience back when I was in high school. My grandmother had a friend who was a priest and he had a sensitivity towards the supernatural. When he sees or touches a possessed object, he would burp constantly. One day he was invited by my grandma to have lunch in her house. During that time a cousin from the US was visiting for the summer and she had a Tazmanian Devil stuffed toy.
image courtesy of www.fishpond.com.au
She left it on the sofa and when the priest saw the stuffed toy he began to burp continuously. He sounded like a wounded walrus screaming for help. We were all shocked at this and in between burps he asked my grandma to burn the stuffed animal. Even though my cousin was vehemently trying to stop grandma from trashing her beloved toy, she didn't have a choice. When the toy was finally burned into ashes, the priest automatically stopped his belching staccato.
All this happened before we had lunch. It was then that the priest explained to us how the devil or demons or evil beings use certain inanimate objects as a conduit to reach out and do harm to the living. I could never forget this experience.
Have you seen Annabelle the movie? Let me know if you have a story like mine.
#movie review #horror #annabelle #possessed_doll #toys #film #puppet_master #chucky #supernatural #religion #priest
image courtesy of fanpop.com
image courtesy of en.wikipedia.org
Annabelle is the prequel to the film The Conjuring. In this movie, Annabelle is a doll wherein the soul of Annabelle Higgins is trapped inside the doll after she commits suicide. It just makes the topic how demons/evil beings use inanimate objects like dolls and mirrors as a portal or conduit to our world.
image courtesy of horrormedia.com
I had one experience back when I was in high school. My grandmother had a friend who was a priest and he had a sensitivity towards the supernatural. When he sees or touches a possessed object, he would burp constantly. One day he was invited by my grandma to have lunch in her house. During that time a cousin from the US was visiting for the summer and she had a Tazmanian Devil stuffed toy.
image courtesy of www.fishpond.com.au
She left it on the sofa and when the priest saw the stuffed toy he began to burp continuously. He sounded like a wounded walrus screaming for help. We were all shocked at this and in between burps he asked my grandma to burn the stuffed animal. Even though my cousin was vehemently trying to stop grandma from trashing her beloved toy, she didn't have a choice. When the toy was finally burned into ashes, the priest automatically stopped his belching staccato.
All this happened before we had lunch. It was then that the priest explained to us how the devil or demons or evil beings use certain inanimate objects as a conduit to reach out and do harm to the living. I could never forget this experience.
Have you seen Annabelle the movie? Let me know if you have a story like mine.
#movie review #horror #annabelle #possessed_doll #toys #film #puppet_master #chucky #supernatural #religion #priest
Huwebes, Hulyo 10, 2014
Share Happiness, Share Coca-Cola
My family is genetically predisposed to diabetes. Both my mom and dad have passed due to diabetes complications and I for one am diabetic. In short I cannot escape what nature has given me. So what do I do? Segue to my family's love for Coca Cola. Purists will say that we know that drinking too much soda is bad for your health because it's all sugar and acid period. But my argument is, who can put a price to happiness? I can always scream and shout; hey coca cola, you killed my mommy. Up to her last breath, my mom could not swallow her medication with water, but she would always give me the sweetest smile if I bring her pills with a glass of coca cola. I miss you mom...
Today, I was able to stumble upon a coca cola application on googleplay named "Share a Coke". The application allows you to personalize pre-selected pictures and enable you to type names on coca cola bottles, cans, billboards etc.
1. Selfie
2. With my Pet Poopie
3. With my Wondergirl Sisters
4. With my Nieces and Nephew
I know that for a diabetic like me, I should stop drinking coca cola. It's just like telling me to stop being happy which is the sole purpose of why we exist right? I rest my case... So without further ado, Open a Coca Cola and share it with someone you love. Open a Coca Cola, Share Happiness...
Today, I was able to stumble upon a coca cola application on googleplay named "Share a Coke". The application allows you to personalize pre-selected pictures and enable you to type names on coca cola bottles, cans, billboards etc.
1. Selfie
2. With my Pet Poopie
3. With my Wondergirl Sisters
4. With my Nieces and Nephew
I know that for a diabetic like me, I should stop drinking coca cola. It's just like telling me to stop being happy which is the sole purpose of why we exist right? I rest my case... So without further ado, Open a Coca Cola and share it with someone you love. Open a Coca Cola, Share Happiness...
Mga etiketa:
Applications,
Coca Cola,
Food,
Googleplay,
Happiness,
Health,
Issues,
Life,
Products,
Rantings,
Ravings,
Trending
Miyerkules, Hulyo 2, 2014
Unconditional Love that is P O O P I E
Blessed is the man that experiences unconditional love in his lifetime. In life we experience love. Our very first encounter of love is with our mothers. Then we go about our existence experiencing different kinds of love from various levels and stages. For me, the best kind of love one can experience in life is unconditional love. Religion says that the concept of unconditional love comes from God. My Catholic faith has outlined this concept with Jesus Christ dying on the cross to save us from our sins... Getting deep here... I would like to talk about unconditional love not from a religious context but with pets.
I was blessed to have a pet puppy earlier this year and I named him Poopie.
Poopie was an apple head chihuahua. He was so tiny and cute when I first saw him. All he ever did was eat, sleep and poop, hence his name.
They say that a pet usually absorbs it's owner's personality, Poopie loved to have his picture taken and he would usually give out a fierce expression and in some rare occasion he would smile. But he knew when his picture was being taken and he knew how to strike a pose.
He loved to eat bananas aside from his regular dog food and on Sundays, his cheat day, I would give him lamb or chicken and some treats.
He was never expressive when it came to showing affection. Although one time, while I was having a dramatic moment (the drama queen that I'am), I talked to him and said;
"Hey Poopie, I'm scared when the day comes that I can no longer take care of you, I would no longer have the means to buy your food and what if we get thrown out in the streets, we will be scouring through garbage in search for food, would you still be with me?"
He was looking at me intently with his puppy eyes, then all of a sudden he started licking my face non stop. I knew deep inside that he understood what I was saying and that giving me kisses was his way of saying;
"No worries mommy, we will be fine, stop your drama"
I took him to Cebu for vacation and he met my niece, Nina and nephew, Chino. He also met his cousin Winona (our other dog). From the airport baggage section he was an instant celebrity as people ogled at him. He enjoyed having all the attention from everyone; Then we went to Bantayan Island. He enjoyed his vacation but I guess he didn't like swimming in the beach much cuz the beach was too big for him. I felt he got stressed from all that swimming.
He left me a couple of months after our trip. On the night of his passing, I heard him moan, and I called his name and said; Poopie, are you alright? Are you having a bad dream?
I figured that he was re-adjusting to the fact that it was only me and him at home, and that he was missing everyone in Cebu.
I figured that he was re-adjusting to the fact that it was only me and him at home, and that he was missing everyone in Cebu.
The next day when I woke up, he was already gone, his tiny body was all stiff and heavy.
I'm so grateful that even for a brief moment I was able to experience unconditional love from Poopie. Loosing a pet is like loosing a child. I cried, I mourned, I still miss him....
Who knows maybe someday, when I'm ready to have another pet, I may call him/her Poopie V2.0.
Poopie you will be missed BUT never forgotten, I Love You....
All Dogs go to heaven....
Martes, Hulyo 1, 2014
Call Center Scenarios... Life on the Phones 2
This is a continuation of Call Center Scenarios 1...
Call Center Scenario 6:
Interviewing a perky applicant for agent entry level:
Me: So, what makes you different from the rest of the applicants here today?
Applicant: I'm different sir because I'm unique!
Me: Ok, can you explain that to me? What made you say that you are unique?
Applicant: Well sir, ever since I was small, it's my dream to become a call center!!!
NEXT!!!!!
**************************************************************************
Call Center Scenario 7:
Still doing interviews for agent entry level...
Me: Please walk me through your resume.
Applicant stands up, walks around the room like a model.
**************************************************************************
Call Center Scenario 8:
Remember applicant in scenario 5, I'm guessing they are related...
Me: Please tell me something about yourself which is not in your resume (my standard spiel)
Applicant: Hi Sir my name is Robert Martinez (not real name) I'm 24 years of age and I'm graduated BSIT
Me: Ok, now Robert, how many are you in the family?
Applicant: I'm the terd among the tree siblings of my mother and father
Me: thought bubble... I think I met your brother earlier...hmmmmm..
***************************************************************************
Call Center Scenario 9:
Me: What do you know about the BPO Industry?
Applicant: I know that you answer calls to help customers with their problems.
Me: Alright, what other thoughts do you have about the work that we do here?
Applicant: I can say that if you will give me a chance to work for your company I will be an asset because I love to work in the graveyard.
*Now where did I put the shovel? ^_^
*****************************************************************************
Call Center Scenario 10:
Interviewing a mature lady who had some experience managing bars and bar girls.
Me: Given your experience in sales, what can you contribute if I decide to hire you?
Applicant: Well, just like in the bars, my greatest contribution was creating this crochet two piece suits for the girls, it was difficult at first but I was able to do it.
Me: Ok, that's so original! ^_^
Call Center Scenario 6:
Interviewing a perky applicant for agent entry level:
Me: So, what makes you different from the rest of the applicants here today?
Applicant: I'm different sir because I'm unique!
Me: Ok, can you explain that to me? What made you say that you are unique?
Applicant: Well sir, ever since I was small, it's my dream to become a call center!!!
NEXT!!!!!
**************************************************************************
Call Center Scenario 7:
Still doing interviews for agent entry level...
Me: Please walk me through your resume.
Applicant stands up, walks around the room like a model.
**************************************************************************
Call Center Scenario 8:
Remember applicant in scenario 5, I'm guessing they are related...
Me: Please tell me something about yourself which is not in your resume (my standard spiel)
Applicant: Hi Sir my name is Robert Martinez (not real name) I'm 24 years of age and I'm graduated BSIT
Me: Ok, now Robert, how many are you in the family?
Applicant: I'm the terd among the tree siblings of my mother and father
Me: thought bubble... I think I met your brother earlier...hmmmmm..
***************************************************************************
Call Center Scenario 9:
Me: What do you know about the BPO Industry?
Applicant: I know that you answer calls to help customers with their problems.
Me: Alright, what other thoughts do you have about the work that we do here?
Applicant: I can say that if you will give me a chance to work for your company I will be an asset because I love to work in the graveyard.
*Now where did I put the shovel? ^_^
*****************************************************************************
Call Center Scenario 10:
Interviewing a mature lady who had some experience managing bars and bar girls.
Me: Given your experience in sales, what can you contribute if I decide to hire you?
Applicant: Well, just like in the bars, my greatest contribution was creating this crochet two piece suits for the girls, it was difficult at first but I was able to do it.
Me: Ok, that's so original! ^_^
Philippine Call Center Scenarios... Life on the Phones 1
The BPO (business process outsourcing) industry has been a huge success in the Philippines. I'm one of those who has made a career in the business. I started in 2000 as a sales agent, we used to do "outbound" cold calling back in the days where the words "put me in your DNC (do not call) list" and "fuck you" were nothing personal nor hurtful for us but rather "signs" that the customer is interested in what were offering (back then we were taught to believe so).
Fast forward, after a year of taking in calls, I was promoted to "Accent Trainer" position. Now my job was to make sure that I "neutralize" the accents of Filipino agents. If I could only create a concoction that would instantly soften tongues and make them all sound "American" I could have been CEO by now. LOL
Through the years I can recall funny moments at work. Here is my attempt to compile them and share them with you before I get dementia. Let me tag them as Call Center Scenarios... Enjoy!!! ^_^
******************************************************************************
I was monitoring a call couple of years back with a new hired agent, I was an accent trainer back then...
Agent: Hi, May I please speak with Mrs. Dolores Boner?
Customer: Oh! hihihihihihihihihi, I haven't had that for quite sometime now!
I ran as fast as I could to the agent's station and asked him to ask permission if he can put the customer on hold, which the lady said yes. I checked on the customer's last name at it spelled... Dolores BOONE.
Me: Iho pakibasa nga mabuti yung last name ng customer.
Agent: B O O N E R
Me: There is no R at the end, so the correct pronunciation is B O O N!
When in doubt pls ask the customer read/say their last name to you to avoid miscommunication.
*******************************************************************************
CALL CENTER RECALL SCENARIO 2:
A classic blooper "hold" spiel by new agents to customers:
"CAN I HOLD YOU FOR A MINUTE OR TWO WHILE I PULL OUT MY TOOL?!"
*******************************************************************************
CALL CENTER SCENARIO 3:
Agent was in a heated discussion with the customer. Out of frustration the customer says "FUCK YOU!" to the agent.
The Supervisor was monitoring the call. Stands up and goes to the agent to see how she can help.
Agent was crying like crazy...
Supervisor: Hey why are you crying?
Agent: The customer is fucking me!!! Waaahhhhh!!!
*******************************************************************************
CALL CENTER SCENARIO 4:
Customer: Hey your service sucks! I cannot get proper signal from my satellite dish and I'm paying you guys a lot of money from my pension, it's like you are robbing your own grandfather!!!
Agent: I'm really sorry for the inconvenience that this may have cost you sir. Let me ask you a question so I can further assist you, are you a retard?
Customer: What did you just call me a retard?
Agent: Yes, sir, you are a senior citizen so that makes you a retard correct?!
*RETIRED is the operative word here my dear... tsk tsk tsk
********************************************************************************
CALL CENTER SCENARIO 5:
Conducting language assessment interview for agent level..
Me: So, tell me something about yourself which is not in your resume.
Applicant: Well sir, I'm John Perez (not real name), I'm a trustworthy person, I'm a plexible person, I'm a punctual person.
Me: (thought bubble) I get it, I know you are a PERSON... So how many are you in the family?
Applicant: I'm the eldest among the three siblings of my mother and father
I GOT LOST....
Fast forward, after a year of taking in calls, I was promoted to "Accent Trainer" position. Now my job was to make sure that I "neutralize" the accents of Filipino agents. If I could only create a concoction that would instantly soften tongues and make them all sound "American" I could have been CEO by now. LOL
Through the years I can recall funny moments at work. Here is my attempt to compile them and share them with you before I get dementia. Let me tag them as Call Center Scenarios... Enjoy!!! ^_^
******************************************************************************
Call Center Scenario 1:
I was monitoring a call couple of years back with a new hired agent, I was an accent trainer back then...
Agent: Hi, May I please speak with Mrs. Dolores Boner?
Customer: Oh! hihihihihihihihihi, I haven't had that for quite sometime now!
I ran as fast as I could to the agent's station and asked him to ask permission if he can put the customer on hold, which the lady said yes. I checked on the customer's last name at it spelled... Dolores BOONE.
Me: Iho pakibasa nga mabuti yung last name ng customer.
Agent: B O O N E R
Me: There is no R at the end, so the correct pronunciation is B O O N!
When in doubt pls ask the customer read/say their last name to you to avoid miscommunication.
Didn't you know that BONER in English means hard dick?!
Good thing that your customer had a sense of humor.
*******************************************************************************
CALL CENTER RECALL SCENARIO 2:
A classic blooper "hold" spiel by new agents to customers:
"CAN I HOLD YOU FOR A MINUTE OR TWO WHILE I PULL OUT MY TOOL?!"
*******************************************************************************
CALL CENTER SCENARIO 3:
Agent was in a heated discussion with the customer. Out of frustration the customer says "FUCK YOU!" to the agent.
The Supervisor was monitoring the call. Stands up and goes to the agent to see how she can help.
Agent was crying like crazy...
Supervisor: Hey why are you crying?
Agent: The customer is fucking me!!! Waaahhhhh!!!
*******************************************************************************
CALL CENTER SCENARIO 4:
Customer: Hey your service sucks! I cannot get proper signal from my satellite dish and I'm paying you guys a lot of money from my pension, it's like you are robbing your own grandfather!!!
Agent: I'm really sorry for the inconvenience that this may have cost you sir. Let me ask you a question so I can further assist you, are you a retard?
Customer: What did you just call me a retard?
Agent: Yes, sir, you are a senior citizen so that makes you a retard correct?!
*RETIRED is the operative word here my dear... tsk tsk tsk
********************************************************************************
CALL CENTER SCENARIO 5:
Conducting language assessment interview for agent level..
Me: So, tell me something about yourself which is not in your resume.
Applicant: Well sir, I'm John Perez (not real name), I'm a trustworthy person, I'm a plexible person, I'm a punctual person.
Me: (thought bubble) I get it, I know you are a PERSON... So how many are you in the family?
Applicant: I'm the eldest among the three siblings of my mother and father
I GOT LOST....
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